{"xsrfToken":"8bcd9e5724fee3f33a50fcc3412c51e7c89e6fdd_lout","branding":{"id":"11","key":"sup","name":"Support (Allgemeiner Helpdesk)","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de4733","headerLinkHoverBGColor":"#de4733","headerBadgeColor":"#de4733"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Wissensdatenbank durchsuchen","sharedPortalName":"Hilfecenter","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Wissensdatenbank durchsuchen","sharedPortalName":"Hilfecenter","localeDisplayName":"Deutsch (Deutschland)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#1c202e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d8944fdc-395c-49b4-abbe-df028d01842a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZjJkZjU0MS0yZGNmLTQ2MWMtOTgzZC02YzY4Y2IwNzc2MTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ4OTQ0ZmRjLTM5NWMtNDliNC1hYmJlLWRmMDI4ZDAxODQyYSI6WyJyZWFkIl19LCJleHAiOjE3Mjg0MjY2MzEsIm5iZiI6MTcyODQyNjAzMX0.UW27pvb-CwZk3WirB1ygwGr2lj1pk3oklFdMlLqs9_Y&client=2f2df541-2dcf-461c-983d-6c68cb077615&height=300&mode=fit","bannerMediaApiFileId":"d8944fdc-395c-49b4-abbe-df028d01842a","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"11","key":"sup","projectId":11026,"serviceDeskId":11,"name":"Support (Allgemeiner Helpdesk)","description":"","portalBaseUrl":"/servicedesk/customer/portal/11","onlyPortal":false,"reqTypes":[{"id":"87","name":"Allgemeine Aufgabe","descriptionHtml":"","callToAction":"Allgemeine Aufgabe","introHtml":"<p>Du hast eine allgemeine Frage? Dann wähle diese Option.</p>","icon":11145,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11145","groups":[12],"key":""},{"id":"70","name":"Fehler melden","descriptionHtml":"","callToAction":"Fehler melden","introHtml":"<p>Berichten uns von den aufgetretenen Problemen.</p>","icon":11110,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11110","groups":[12],"key":""},{"id":"83","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"<p>Hast du einen Verbesserungsvorschlag? Wir sind ganz Ohr.</p>","icon":11132,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11132","groups":[12],"key":""},{"id":"73","name":"Allgemeine Anfrage","descriptionHtml":"","callToAction":"Allgemeine Anfrage","introHtml":"<p>Du hast eine allgemeine Frage? Dann wähle diese Option.</p>","icon":11145,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11145","groups":[],"key":""},{"id":"69","name":"E-Mail Anfrage","descriptionHtml":"","callToAction":"E-Mail Anfrage","introHtml":"<p>Allgemeine Anfragen per E-Mail</p>","icon":11126,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11126","groups":[],"key":""},{"id":"85","name":"Externer Support","descriptionHtml":"","callToAction":"Externer Support","introHtml":"<p>Ticket für externen Support (z.B. neue E-Mail an externen Support)</p>","icon":11109,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11109","groups":[],"key":""},{"id":"66","name":"Fragen zur Abrechnung","descriptionHtml":"","callToAction":"Fragen zur Abrechnung","introHtml":"<p>Wählen Sie dies, wenn Sie Fragen zur Lizenzierung oder Abrechnung haben.</p>","icon":11118,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11118","groups":[],"key":""},{"id":"123","name":"Meeting","descriptionHtml":"","callToAction":"Meeting","introHtml":"<p>Aufgaben aus Meeting-Notes</p>","icon":11206,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11206","groups":[],"key":""},{"id":"88","name":"Partnerkommunikation","descriptionHtml":"","callToAction":"Partnerkommunikation","introHtml":"","icon":11119,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11119","groups":[],"key":""},{"id":"65","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Benötigst du Hilfe bei der Konfiguration oder Problemlösung? Wählen diesen Typen, um Unterstützung anzufordern.</p>","icon":11106,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11106","groups":[],"key":""},{"id":"82","name":"Vertriebsaufgabe","descriptionHtml":"","callToAction":"Vertriebsaufgabe","introHtml":"<p>Allgemeine Vertriebsaufgabe</p>","icon":11118,"iconUrl":"https://kangei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11118","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"Allgemein"}],"orderMapping":{"12":[87,70,83]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9a6ab8c3-9af4-32f9-a2e9-b2b94ddc692f","appLinkName":"System Confluence","appLinkUrl":"https://harzarts.atlassian.net/wiki","spaceKey":"KW","spaceName":"Kangei Wissen","spaceUrl":"https://harzarts.atlassian.net/wiki/spaces/KW","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":11,"kbLinkDomainURLs":["https://kangei.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZjJkZjU0MS0yZGNmLTQ2MWMtOTgzZC02YzY4Y2IwNzc2MTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMDI2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg0MjcyMzEsIm5iZiI6MTcyODQyNjAzMX0.QMvMALt1OGt1OQsQqSJE0URXLv5-nEme4RTC3VGhBuI","targetCollection":"upload-project-11026","endpointUrl":"https://api.media.atlassian.com","clientId":"2f2df541-2dcf-461c-983d-6c68cb077615","tokenDurationInMins":20}},"sharedPortal":{"name":"Hilfecenter","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://kangei.atlassian.net/wiki","kbLinkDomainURLs":["https://kangei.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}